Frequently Asked Questions

Where will my food come from?

We work with farmers right here in Northeast Florida, South Georgia up to North Carolina so that we can offer a wide variety of locally grown produce. During the summer months some items will be sourced more regionally from other local families due to lack of variety locally. We do not source fruits and vegetables from any large farm or local farm commercial crops that are mass producing crops. We first source from a 150 mile radius then through out the state of Florida, South Georgia within a 300 mile radius. We source from other family farms in our region to offer variety to our members.

What if I'm not home during my delivery times?

If you are not going to be home we recommend leaving a cooler with ice/icepacks where we can place your perishable items. We do our best to place your Farm Bag in the shadiest spot on your front porch.

What areas does Local Fare Jax deliver to?

We currently deliver to the greater Jacksonville area including all of Jacksonville, Ponte Vedra, Nocatee, Parts of Saint Johns County, Orange Park, Oakleaf, Fleming Island, Middleburg, Yulee, Fernandina Beach, Green Cove Springs, Jacksonville Beach, Atlantic Beach, and Neptune Beach. 

Here is a list of the zip codes Local Fare Jax delivers to:

32003 Local Fare Jax delivers to Fleming Island
32011 Local Fare Jax delivers to Callahan
32034 Local Fare Jax delivers to Fernandina Beach
32043 Local Fare Jax delivers to Green Cove Springs
32065 Local Fare Jax delivers to Orange Park
32068 Local Fare Jax delivers to Middleburg
32073 Local Fare Jax delivers to Orange Park
32082 Local Fare Jax delivers to Ponte Vedra Beach
32084 Local Fare Jax delivers to St. Augustine
32092 Local Fare Jax delivers to St. Augustine
32095 Local Fare Jax delivers to St. Augustine
32259 Local Fare Jax delivers to St. Johns
32204 Local Fare Jax delivers to Jacksonville
32205 Local Fare Jax delivers to Jacksonville
32206 Local Fare Jax delivers to Jacksonville
32207 Local Fare Jax delivers to Jacksonville
32208 Local Fare Jax delivers to Jacksonville
32209 Local Fare Jax delivers to Jacksonville
32210 Local Fare Jax delivers to Jacksonville
32211 Local Fare Jax delivers to Jacksonville
32216 Local Fare Jax delivers to Jacksonville
32217 Local Fare Jax delivers to Jacksonville
32218 Local Fare Jax delivers to Jacksonville
32219 Local Fare Jax delivers to Jacksonville
32220 Local Fare Jax delivers to Jacksonville
32221 Local Fare Jax delivers to Jacksonville
32222 Local Fare Jax delivers to Jacksonville
32223 Local Fare Jax delivers to Jacksonville
32224 Local Fare Jax delivers to Jacksonville
32225 Local Fare Jax delivers to Jacksonville
32226 Local Fare Jax delivers to Jacksonville
32227 Local Fare Jax delivers to Jacksonville
32234 Local Fare Jax delivers to Jacksonville
32244 Local Fare Jax delivers to Jacksonville
32246 Local Fare Jax delivers to Jacksonville
32254 Local Fare Jax delivers to Jacksonville
32256 Local Fare Jax delivers to Jacksonville
32257 Local Fare Jax delivers to Jacksonville
32258 Local Fare Jax delivers to Jacksonville
32233 Local Fare Jax delivers to Atlantic Beach
32250 Local Fare Jax delivers to Jacksonville Beach
32277 Local Fare Jax delivers to Jacksonville

Can I skip a delivery?

Yes, we are happy to put your order on hold or skip the upcoming week. Simply login and add a hold under the My Subscription tab. If you miss the window, just contact us the Monday before your delivery and we will get it taken care of for you.

Can I change my bag size or the frequency of my deliveries?

Yes, simply log in to your account and adjust your bag size and frequency under the My Subscription tab.

Is bread included in the Local Fare Jax farm bag?

We deliver fresh baked bread from The French Pantry or Village Bread Company. These are automatically included in our Standard and Large Farm Bags, and you can customize if you wish to add it to your Basic Farm Bag.

How will I be billed?

Your account gets charged on the Monday of your scheduled delivery. For example: If your scheduled delivery is set for Friday January 9th your account gets charged on Monday January 4th.

What days and times does Local Fare Jax deliver?

We deliver on either Wednesday, Thursday, Friday or Saturday depending on what part of town you are in. All deliveries are made between 7 am and 7 pm.

How do I customize my farm bag order?

See our helpful tutorial on customizing your bag here!

Does Local Fare Jax source fruits and vegetables from Mexico, California or the mid west?

Local Fare Jax exclusively sources fruits and vegetables directly from local producers (family farms) during their respective seasons. We prioritize freshness ensuring that only the finest produce makes it to your doorstep from local farms. If produce is out of season, we refrain from purchasing from non-local sources, maintaining our commitment to supporting our community and offering the best in-season selections

Do you deliver to businesses or gated communities?
Yes, if you live in a gated community or a hard to access business please let the guards know or give us special instructions for entering when you create your account.
What are your delivery schedules?

We deliver once a week or bi-weekly (once every two weeks).

What if I know I never want to receive a certain item?

No problem! Just let us know and we will never deliver that item to you, we’ll add it to your “Never List” and replace it with something else instead.

How do I add on items?

We have an online Members-Only Store where you will be able to add on other locally sourced items like Grass-fed Beef, Free Range Poultry, Pastured Eggs, Raw Honey, Cream Top Milk, Handcrafted Cheese, Jams and more. You can add on any of these items as often as you like. Please be sure to get your orders in by Monday 12pm before your delivery.

Do I return my empty bag?
Yes, we issue everyone re-usable bags and ask that they are returned on your next delivery. Just leave them out at the front door if you will not be home.
What if I have a quality issue with something I receive?

We work hard to deliver the freshest produce possible, but if you have any issues, please let us know as soon as you receive your bag. That way, we can make it right as soon as possible. We recommend giving your items a quick check when your delivery arrives so we can help right away if needed.