MEMBER NEWS & UPDATES
DONATIONS MADE ’26
Thanks to you, we’ve donated over 40,000 lbs of food so that nothing goes to waste.
TURKEYS ARE COMING!
Thanksgiving Turkeys will be available for pre order starting Sept 26th.
MEMBER NEWS
Facebook Community Group launching this Winter season!
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NEWS & UPDATES COMING SOON>
LFJ PROMISE
If it’s not right, we’ll make it right.
Fresh food comes from real farms, real fields and real people—and occasionally, Mother Nature likes to remind us she’s in charge.
If something in your delivery doesn’t meet your expectations, reach out to our Member Care Team.
We’ll take care of you.
Because delivering a Farm Bag is only part of our job. Taking care of the people who trust us to feed their families is the bigger one
HOW DO I CUSTOMIZE MY FARM BAG/RANCHER BOX?
Your Farm Bag is built around what’s fresh and in season, but that doesn’t mean every kitchen has to look the same.
Log into your member account during the customization window to view the available selections and make your swaps.
Need a hand? Reach out to Member Care and we’ll help you get it sorted.
Pro tip: Take a minute to customize when your weekly reminder arrives. Future-you, staring into the fridge on Wednesday night, will be gratefful
Need help? Member Care is happy to step in. Send us an email at [email protected] and we will take care of it for you at no additional charge.
HOW DO I PLACE A HOLD?
Going out of town? Put your delivery on hold.
Vacation, work trip, or just don’t need a Farm Bag that week? No problem. You can place your membership on hold and choose when you’d like deliveries to resume.
Just make sure you place your hold before your customization window closes.
For your upcoming delivery, your hold must be submitted by 12 PM (noon) on Monday. Once the customization window closes, your order is finalized for the week.
If you place your hold after the Monday noon cutoff, your next delivery will still be scheduled and your account will be charged for that delivery. Your hold will then begin with the following delivery.
How to place a hold
- Log into your LFJ member account and go to My Subscription.
- Place your hold before 12 PM Monday to stop that week’s scheduled delivery.
- Select the Monday of the week you’d like your deliveries to resume.
Quick example: If you’re scheduled for a Wednesday–Saturday delivery and don’t want that week’s Farm Bag, place your hold by Monday at noon. If you place it Tuesday, that week’s order has already been finalized and will still be delivered and charged.
EARN MEMBER POINTS
Being Rooted has its perks.
Your LFJ membership is about more than what’s inside your Farm Bag.
Member Points give us another way to reward you for being part of this community.
Earn points through eligible member activities and keep an eye on your account, emails and member updates for opportunities to put those points to good use.
Because supporting local should feel good—and occasionally come with a few perks, too.
REFERRALS
As a member, you’ll get a referral code. For every referral you’ll get $15 and so will the person using your code.
Good food is better when your people are in on it.
Know someone who would love LFJ?
Share your personal referral code.
When a new member joins using your code, they’ll receive $15 off and you’ll receive $15 off your next Farm Bag.
You help another Jacksonville-area family discover an easier way to eat local.
You help support more family farms.
And you save ten bucks.
Everybody wins.
USE THE NEVER LIST
Some foods just aren’t invited back.
We love variety.
Your kids may have other opinions.
If there’s an item you know your household never wants to receive, tell Member Care and we can add it to your Never List.
When that item would normally appear in your Farm Bag, we’ll replace it with something else.
No guilt. No neglected vegetable staring at you from the back of the fridge.
Just one more way we make local food work for real families.
WIN MEMBER ONLY PRIZES
Membership should be a little fun.
Throughout the year, keep an eye out for LFJ member-only giveaways, surprises, challenges and prizes.
Some will reward participation.
Some will celebrate our community.
Some might simply give us an excuse to make your week more fun.
Watch your emails, texts and LFJ social channels so you don’t miss what’s coming next.
Fresh has benefits.
MEET YOUR MEMBER CARE TEAM
Real people. Right here when you need us. Questions about your Farm Bag? Need to change something? Going out of town? Not sure how your account works?
You don’t have to figure everything out alone. Our Member Care Team exists to make your LFJ experience easy, personal and dependable.
Mariah Blanton | Member Care Director
Courtney | Member Care
Amanda | Member Care
Kylie | Member Care
MEET ROOTY!
Your friendly neighborhood carrot. Every movement needs a mascot. Ours happens to be orange.
Meet Rooty McFresh, LFJ’s resident carrot, local-food hype man and unofficial defender of Fresh & Rooted living.
You’ll see Rooty popping up in member updates, events, challenges and occasionally wherever vegetables have no business showing up.
His mission is pretty simple: Keep Jacksonville fresh.
Stay Rooted. Stay Fresh. And never trust a carrot wearing a cape unless it’s Rooty.
YOU’RE SUPPORTING LOCAL
We proudly sponsor Waste Not Want Not and a number of other Local organizations. In 2024 alone, Local Fare Jax was able to donate over 40,000+ lbs of food and help out other charities & groups because of our members.
Events calendar
Frequently Asked Questions
Where will my food come from?
We work with farmers right here in Northeast Florida, South Georgia up to North Carolina so that we can offer a wide variety of locally grown produce. During the summer months some items will be sourced more regionally from other local families due to lack of variety locally. We do not source fruits and veggetables from any large farm or local farm commercial crops that are mass producing crops. We first source from a 150 mile radius then through out the state of Florida, South Georgia within a 300 mile radius. We source from other family farms in our region to offer variety to our members.
How do I customize my farm bag order?
See our helpful tutorial on customizing your bag here!
What days and times does Local Fare Jax deliver?
We deliver on either Wednesday, Thursday, Friday or Saturday depending on what part of town you are in. All deliveries are made between 7 am and 7 pm.
What if I'm not home during my delivery times?
If you are not going to be home we recommend leaving a cooler with ice/icepacks where we can place your perishable items. We do our best to place your Farm Bag in the shadiest spot on your front porch.
Can I skip a delivery?
Yes, we are happy to put your order on hold or skip the upcoming week. Simply login and add a hold under the My Subscription tab. If you miss the window, just contact us the Monday before your delivery and we will get it taken care of for you.
Can I change my bag size or the frequency of my deliveries?
Yes, simply log in to your account and adjust your bag size and frequency under the My Subscription tab.
What if I know I never want to receive a certain item?
No problem! Just let us know and we will never deliver that item to you and we will replace it with something else instead.
How do I add on items?
We have an online Members-Only Store where you will be able to add on other locally sourced items like Grass-fed Beef, Free Range Poultry, Pastured Eggs, Raw Honey, Cream Top Milk, Handcrafted Cheese, Jams and more. You can add on any of these items as often as you like. Please be sure to get your orders in by Monday 12pm before your delivery.
How will I be billed?
Your account gets charged on the Monday of your scheduled delivery. Example: If your scheduled delivery is set for Friday January 9th your account gets charged on Monday January 4th.
Do I return my empty bag?
Does Local Fare Jax source fruits and vegetables from Mexico, California or the mid west?
Local Fare Jax exclusively sources fruits and vegetables directly from local producers (family farms) during their respective seasons. We prioritize freshness ensuring that only the finest produce makes it to your doorstep from local farms. If produce is out of season, we refrain from purchasing from non-local sources, maintaining our commitment to supporting our community and offering the best in-season selections
What if I have a quality issue with something I receive?
We work hard to deliver the freshest produce possible, but if you have any issues, please let us know as soon as you receive your bag. That way, we can make it right as soon as possible. We recommend giving your items a quick check when your delivery arrives so we can help right away if needed.
Is Local Fare Jax organic?
Our focus is to give you the highest nutritional value so you’re getting your produce as fresh as possible. This means working with local producers that practice the highest standards they can gain outside of national legislative approvals. See our standards here.
How does the referral program work?
Login to your account to view your referral code at the top. Send it to your friends, each time someone signs up using your referral code, you both get $10.00 off of your next bag!